We currently ship to the Continental United States and are working on expanding our reach to other countries."
Remember, We Don't Ship To These States:
| Alaska | Northern Mariana Islands |
| American Samoa | Palau |
| Micronesia | Puerto Rico |
| Guam | U.S. Virgin Islands |
| Hawaii | Armed Force Americas |
| Marshall Islands | Armed Force Europe |
| Armed Force Pacific |
We kindly ask all customers to carefully review their shipping information before completing checkout. Providing an accurate and complete delivery address is essential to ensure your order arrives on time and without issue.
It is the customer’s responsibility to enter the correct:
Name
Shipping address
Apartment, suite, or unit number (if applicable)
City, state, and ZIP code
Orders are processed and shipped based on the exact address provided at checkout.
If you notice an error in your shipping address, please contact us immediately at sale@tilechoices.com.
Address changes can only be made before an order ships
Once an order has been processed or dispatched, we cannot guarantee that changes can be made
If a package is returned to us because of:
An incorrect or incomplete address
A failed delivery due to customer error
Refusal of delivery
the customer will be responsible for:
The cost of reshipping the order
Any additional carrier fees incurred
Reshipping charges must be paid before the order can be sent again.
We are not responsible for packages that are:
Delivered to the wrong address provided at checkout
Lost due to incorrect or incomplete shipping information
Please double-check your address to avoid delays or additional costs.
If an order is returned to us due to an incorrect address and the customer chooses to cancel instead of reship, the original shipping cost will be deducted from the refund.
Shipping Charge And Transit Time:
For Tile Choice Orders:
| Name | Transit Time | Condition | Charge |
| Standard | 3-4 business days | $0.01 – $248.99 | $17.95 |
| Standard | 3-4 business days | $249.00 and up | Free* |
*Free Shipping only applies to certain products and will be detailed on the product page
For LTL Shipment Orders:
| Name | Transit Time | Charge |
| Economy | 5-8 business days | $139.00 |
For Sample Product Orders:
| Name | Transit Time | Charge |
| Economy | 5-8 business days | Free |
Tracking: Want to keep tabs on your parcel's comedy journey? We offer tracking so you can follow its hilarious adventures until it reaches you.
Customer Happiness: Our goal is to deliver smiles along with your order. If you ever have any questions or concerns, our customer support team is here to assist you, armed with humor and a sincere desire to make you chuckle.
GET IN TOUCH FROM MONDAY TO FRIDAY: 9:00 AM – 05:00 PM
Phone: +1 614-515-7816
Please call us from 9:00 AM to 05:00 PM, Monday through Friday, (GMT-05:00) Eastern Standard Time (New York)
Email Us: Got a burning question or a hilarious idea you want to share? Drop us a line at sales@tilechoices.com. We'll respond to your email within 24 hours of receiving it, Monday through Friday
