Orders
If you order several products, especially from different vendors, each one will be sent in a separate package (in most cases).
Simply choose your product from the drop-down menu on the product page then click the "Add to cart!" button and follow the simple steps to complete your order. We'll prepare your order and send you a tracking number.
Shipping
No, we currently only ship to the Continental United States. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. We use UPS, FedEx, USPS and Common Carrier. When a Common Carrier is used, this will be delivered by a Semi truck and is curbside delivery. Curbside delivery is where they will place your pallet of tile at the end of your driveway. Unfortunately, they do not offer to put in garage or house.
Currently, the only vendor we offer free shipping over $249.00 on is My Tile Backsplash. All others will have a freight fee associated with them:
Soho Studios: Flat Rate: $139.00
Unique Design Solutions: Flat Rate: $49.00
Anatolia Tile: Flat Rate: $139.00
Personal Information
Tile Choices adheres to highest industry standards to protect your personal information when you checkout and purchase from our online store.
Your credit card information is encrypted during transmission using 3D Secure Processing technology and Secure Sockets Layer (SSL), which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
We use Shopify Payment technology and it uses secure Sockets Layer (SSL). We offer payment gateways to complete you purchase including:
- American Express
- Apple Pay
- Visa
- MasterCard
- Shop Pay
- Discover
- Google Pay
- Meta Pay
We know you might have more questions to ask, don't worry and feel free to contact us to know what you want to know.
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. Here is the link to our Return Policy:
We do offer samples for most of our products. If there is a sample available, it will be shown on the product page. We do not offer samples for Anatolia products or for Soho Studios.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.
